service agreements

Make it easier to plan your costs with our comprehensive service package at a fixed price.

For maximum machine availability

WENZEL products are extremely robust and reliable. If you want even more security, we recommend our WENZEL service agreements. This allows you to receive the most frequently requested services at predictable flat rates and thus make it possible to plan your maintenance and operating costs.

With WENZEL service agreements, you can opt for maintenance and software maintenance contracts. WENZEL combined contracts also give you the opportunity to take advantage of all the benefits of our service packages. Whether for your measuring device or for your software, via remote maintenance or on site — we will work with you to define the appropriate service package.

Full Service

  • Warranty extension up to 84 months
  • Maintenance and Calibration
  • Wearing parts
  • Full warranty with spare parts, PC, controller, measurement system
  • services
  • Expanded range of services (response time guarantee, extended on-call service)
  • Optional software updates and training
  • Optional leasing (fixed monthly operating costs without investment)

WENZEL full service flyer

Hardware maintenance
  • Predictable service costs
  • Reduced maintenance price
  • discount on spare parts and accessories for the contract machine
  • Free replacement of wear parts
  • WENZEL will schedule the agreed maintenance
  • Reduced planning and monitoring costs for machine operators
  • Defined and comprehensive maintenance
  • Reduction of downtime
Software maintenance
  • State-of-the-art measurement software
  • Predictable total operating costs
  • More performance and benefits for less money
  • Measurement tasks can be solved more quickly
  • Participation in the continuous improvement process
  • By phone and via WENZEL Online Support

customer service

+49 6020 201-0
info@wenzel-group.com

WENZEL Group GmbH & Co. KG
Werner-Wenzel-Straße
97859 Wiesthal
germany